Who we are

Our website address is: https://rmv.psw.mybluehost.me/website_f5ec3f52.

Effective Date: 2024
NearbyPros (“we,” “us,” or “our”) operates as a platform connecting service providers (“Providers”) with users (“Users”) seeking various services. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data.

1. Information We Collect

We collect information from Providers and Users when they register, browse, or engage with our platform. This includes:

  • Personal Information: Full name, email address, phone number, payment details, and home address (if necessary for service requests).
  • Account Details: Usernames, passwords, and account preferences.
  • Service Information: For Providers, we collect professional details, skills, qualifications, and business-related information.
  • Usage Information: IP address, browser type, device information, and usage patterns, including time spent on our platform and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Operate the Platform: Facilitate connections between Providers and Users, process payments, and manage accounts.
  • Improve User Experience: Tailor content, provide personalized recommendations and optimize our platform based on user preferences.
  • Communication: Send important updates, confirmations, newsletters (if opted in), and notifications related to services or account changes.
  • Analytics and Performance: Monitor platform performance, detect potential fraud, and identify trends to enhance our services.
  • Legal and Security Reasons: Ensure compliance with legal obligations, enforce our Terms of Use, and protect our platform from abuse or fraud.

3. How We Share Your Information

Your data may be shared with third parties only in the following instances:

  • With Providers and Users: To facilitate transactions and communication between Providers and Users.
  • Service Providers: We may share information with third-party service providers (e.g., payment processors, and analytics services) to help us operate our platform.
  • Legal Compliance: We may disclose information to comply with legal requirements, court orders, or government regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new ownership as part of the transaction.

4. Cookies and Tracking Technologies

NearbyPros uses cookies and similar technologies to collect usage information, which helps us enhance your browsing experience. You may control cookie preferences through your browser settings, but disabling cookies could affect the platform’s functionality.

5. Data Security

We take the security of your personal information seriously and use industry-standard practices to protect it. This includes encryption, secure server storage, and regular system updates. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Account information will be retained as long as the account is active or as needed to comply with legal obligations.

7. Your Rights

You have the right to:

  • Access your personal information and request a copy of it.
  • Rectify incorrect or incomplete data.
  • Delete your information, subject to legal or contractual limitations.
  • Restrict or Object to the processing of your data.
  • Withdraw Consent if data processing is based on consent.

If you wish to exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

NearbyPros does not knowingly collect personal information from individuals under the age of 18. If we discover that we have collected such information without parental consent, we will take steps to delete it.

9. Third-Party Links

Our platform may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. Please review the privacy policies of third-party sites before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant changes will be communicated to you directly. Your continued use of the platform after such changes constitutes your consent to the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

NearbyPros
TORONTO, ONTARIO
[email protected]